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AI

How to Implement Conversational AI to Enhance your Customer Experience

Implementing a conversational AI offering can be an incredibly daunting challenge. From defining a use case, to selecting a vendor and deploying your ...

Conversational AI Voice Assistants Chatbots

Beyond Chatbots, Can Voice Deliver?

It’s hardly a secret that consumers are demanding more from chatbots. They want faster, more accurate responses, and an experience that integrates nat...

Conversational AI Clinc

Clinc AI: Year in Review

2017 ushered in a new era, an era in which widespread adoption of Artificial Intelligence became not only a reality, but in many cases, a necessity. I...

Conversational AI Financial Services AI for banks

AI, Customer Experience and Fintech Innovation

 Money 20/20 US, the world’s largest payments and fintech conference, drew more than 11,000 financial leaders and executives from over 4,500 companies...

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Chatbots: Too Good to Be True? (They Are, Here's Why)

Chatbots have exploded in popularity as a multi-industry, enterprise solution over the last few years. But despite their widespread attention, most co...

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Millennials are Frustrated with AI: Clinc Gets it Right

If you own a smartphone you’ve probably had a frustrating conversation with a voice assistant. Whether you’re asking where to buy a flux capacitor or ...

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Finovate 2017 AI Recap: Artificial Intelligence disrupts Fintech with Impressive Force

This September, financial institutions, venture capitalists, well established businesses, and startups alike joined together in New York City for 4 da...

Clinc Conversational AI

Clinc’s Conversational AI Delivers Unparalleled Customer Engagement For Banks

Customer engagement. It’s what every bank is prioritizing in 2017.

Conversational AI

Changing Tides: How Banks will Transform by 2020

New technologies are rapidly becoming more and more recognized by bank executives as both a major value-add for customer experiences, as well as an en...

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Our Financial Literacy Problem… And How AI Can Help

Americans are excellent readers. Well, pretty good readers anyway. Approximately 14% of U.S. adults still can’t read, but for the most part we seem to...