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Beyond Chatbots, Can Voice Deliver?

It’s hardly a secret that consumers are demanding more from chatbots. They want faster, more accurate responses, and an experience that integrates naturally into their lives.

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Clinc AI: Year in Review

2017 ushered in a new era, an era in which widespread adoption of Artificial Intelligence became not only a reality, but in many cases, a necessity. In the public sector, AI made the shift from...
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AI, Customer Experience and Fintech Innovation

 Money 20/20 US, the world’s largest payments and fintech conference, drew more than 11,000 financial leaders and executives from over 4,500 companies. It was the perfect stage for Financial Tech...

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Chatbots: Too Good to Be True? (They Are, Here's Why)

Chatbots have exploded in popularity as a multi-industry, enterprise solution over the last few years. But despite their widespread attention, most companies who have adopted chatbot technology...

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Millennials are Frustrated with AI: Clinc Gets it Right

If you own a smartphone you’ve probably had a frustrating conversation with a voice assistant. Whether you’re asking where to buy a flux capacitor or just want to know the best brunch spot based...

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Finovate 2017 AI Recap: Artificial Intelligence disrupts Fintech with Impressive Force

This September, financial institutions, venture capitalists, well established businesses, and startups alike joined together in New York City for 4 days of demos, panels, keynotes and...

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Changing Tides: How Banks will Transform by 2020

New technologies are rapidly becoming more and more recognized by bank executives as both a major value-add for customer experiences, as well as an enabler of more effective operations.

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Our Financial Literacy Problem… And How AI Can Help

Americans are excellent readers. Well, pretty good readers anyway. Approximately 14% of U.S. adults still can’t read, but for the most part we seem to be a functioning, literate society....

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How Millennials Want to Bank: 3 Key Takeaways

Banks have changed dramatically over the past several decades, and so have the temperaments of the generations who have used them. It’s no secret millennials are different from their parents.

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